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  • Manual
    • App production manual (V3)
      • Start App Creation With MakerV3 Screen
      • Manual on How to Create an App In MakerV3 Screen
      • STEP1 Basic Information
      • STEP2 Prototype
      • STEP3 Page
        • How to Create a Home Screen For an App
        • Registering a menu icon image
        • How to use: Menu Exposure Settings
        • Set menu settings: Access permissions
        • Page Design - UI KIT
        • Page Design - eStore Page
        • Page Design - eStore Deals
        • Page Design - Product Category
        • Page Design- Page Templates
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      • STEP4 Complete App Creation
        • How to create an additional app
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    • App production manual(V2)
      • App basics
        • Guide to create an app
        • App Update Type And Method
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        • Push or WebView version creation method (super simple app creation)
        • WebView App Manual(production and operation)
        • Push App Manual(production and operation)
        • Remove Push App Toolbar
        • App Production
        • Guide to create App Icon Image
        • Guide to Create an Idle Screen Image
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      • Design Theme
        • Prototype UI Design
        • App Main Design Style
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        • Applying Slide Prototype
      • Page Menu
        • Page Menu – Main Menu Management
        • Creating an App Home Screen
        • How to use Web Link
        • Home screen: Applying App Introduction Page
        • How to use file attachment
        • How to use the image attachment
        • How to use Product category
        • How to use Weblink-linkeditor
        • How to use User Page
        • How to create an Image Page
        • How to create a web template page
        • How to create HTML editor page
        • Swing2App Page – Signup, Login, Settings
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    • App Production Application TIP
      • Sending a push using the push API
      • Insert GIF image
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      • How to use the app review button
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      • Bulletin board management
        • Create a bulletin board
        • Bulletin board type, design style
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        • Bulletin Board – Post Schedule Settings
        • Set post detail options
        • Bulletin Board – How to Attach Files
        • Register video post(how to register a video)
        • Bulletin Board – How to Attach Music Files
        • How to enter post comments and comments
        • How to set up Bulletin Board Permission
        • Bulletin board authority setting
        • How to create a Form in Bulletin Board
        • How to write a bulletin board
        • How to use the list screen and creation screen
        • How to set up a bulletin board post alarm
        • Set Up a Board Administrator
        • Google Map Bulletin Board
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        • HTML Editor Writing
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        • Move a post
        • How to delete bulk posts
        • Group Chat
        • Create a Secret Bulletin Board (1:1 Customer Service)
        • Create a link for a post
        • How to Use Calendar
        • Calendar Application - How To Use
        • How to create and register a stamp
        • Stamp application: Issue coupons upon completion of stamps
        • How to use the bulletin board header
        • Using 2 hash-tags Options
        • How to use hashtag search option
        • Download Posts
      • Service management
        • How to use Pop-up
        • Check-ins
        • Surveys
        • Resource Management – Capacity Management
        • Coupon Management: Create and Issue Coupon
        • How to use Admin Chat [1:1 Chat]
        • Chat Administrator Page – Chat List
        • Chat Administrator page – Chat settings
        • How to use chat list
        • Unified Notification Settings
        • App Policy Management – App Subscription Policy
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        • Member Inquiry - Check Member Information
        • Member Inquiry - Setting up an Associate Administrator
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        • Setting up an App Administrator
        • Permission Group Settings-Membership Rating
        • Admin Screen: Change App member's name
        • How to use Push device management
      • Analytics
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        • Version management-App production and market registration history
        • How to apply for App Store Upload
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      • Payment
        • Introduction of paid products and payment methods
        • Payment-How to use my payment status
        • How to Use 1000 SMS Tickets
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        • How to use mobile web registration
        • Budget package
        • AdMob Power Package
        • Large Storage Packages
        • Online Stores – Coupon
      • Full Search Function
    • SwingShop
      • Apply for Swing Store
      • Swing Store Product Type
      • Introduction of pages provided by Swing Shop
      • How to Apply a Swing Store Menu to your App
      • Swing Shop - Shopping Mall Main Page How to Use
      • Shopping Mall Main Page Slide Image
      • Store Management - Basic Information Settings
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      • Product Management - Set how to receive goods
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      • Product Management-Digital Products: Authorized Sales
      • Product Management-Digital Products: Coupon Registration
      • Product Management-Reservation system product registration
      • Product management - Reservation system, Time reservation product registration
      • Product management-Reservation System Operation TIP
      • Product Management - Product Post Management
      • Product Management- Product Inquiry, Reservation Product Inquiry
      • Product Management - Product Exposure Management
      • Order Management
      • Reservation Order Management
      • Store Statistics
      • Swing2App Page-shopinfo
      • Swing2App Page-Search
      • Swing2App Page - Category List
      • Swing2App Page-mypage
      • Swing2App Page - Cart
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      • Product Modification - Modify a registered product
    • Affiliate program
      • How to apply for affiliate program
  • Web App - Webview, Push
    • Web App - Webview, Push
      • Swing2App WebView App
      • Swing2App Push App
      • webview app manual
      • Pushapp manual
      • How to create a push app or webview app easily
      • Push-app toolbar
      • How to use the first run address in webview and push app
      • WebviewApp basic settings and advanced setting options
      • Push App Toolbar - Introduction: How to Use and Functions
      • Registering a Push Notification Icon Image
      • Progress Bar Color Settings
      • Remove progress bar (not in use)
  • App Guide
    • How to use Swing2App Preview
    • Application operation
      • How to convert and use paid apps.
      • How to install APK file on your phone
      • How to install apps by sharing
      • Free app conversion method after Paid period ends/expires
      • Download the app after accessing the mobile Swing2App site
      • Download the app using the app installation link address
      • If you can not install the free version of the app (APK file), please check!
      • If you can not install the paid version app (APK file), please check!
      • Find App Password
      • Registering and changing your app profile picture
      • How to re-register with the same ID after leaving the app
      • Share app
      • App – Share your Bulletin Board Posts
      • How to use the App Administrator menu
      • App Administrator menu: Chat
      • App Administrator Menu: Registering Stamp
      • App Administrator Menu: Use Coupon
  • STORE
    • Play Store
      • How to create a Google Developer Account
      • Create a Google Developer - Business Account
      • Google Developer Account Identity Verification
      • Launching Play Store App
      • Setting up Play Store app auto-updates
      • Transfer your app to another developer account on the Play Store
      • How to change the name of Play Store Developer
      • Delete Play Store app
      • How to use Google Help Center
      • Issuing Google Maps API Key
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      • How to get app updates released on the Play Store
      • Launch the Play Store Private App (Alpha release)
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      • Play Store Developer Page
      • Play Store prior notice
      • Linking Play Store Privacy Links
      • Play Store App Search TIP
      • How to restore Play Store app
      • Update the Play Store App
    • App Store
      • App Store Apple Developer Account Registration
      • Check app store app downloads
      • How to use the App Store Customer Center
      • Delete apps from the App Store
      • AppStore App Rejection Cases
      • App Store TestFlight
      • How to invite Swing2App account on App Store Connect and share information on App Store Upload form
    • AdMob (Google AdMob Ads)
      • Admob Banner Ad Frequency Settings
      • Admob Operation Precautions
      • How to apply AdMob plug-in
      • AdMob Plug-in check
      • What is AdMob plugin setting?
      • How to join AdMobs, create an Ad Unit ID
  • Developer Document
    • Server Side API Specifications
      • Sending a push notification By API
    • Webview (Webview, Push only) Development tool
      • Implementing Google and Facebook Login in WebView
      • Website Member Integration Guide
        • Wix Website User Integration Guide
        • WordPress Website Member Integration Guide
      • Javascript API Documentation
  • Policy
    • Store Policy
    • Limit on the Number of Devices for Free User
    • Swing Store Terms and Conditions
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On this page
  • 1. Apply admin chat to your app
  • 2. App Launch Screen: Chat room screen
  • 3. How administrators chat with app members
  • 4. New alarm push notification – administrators, members
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  1. Manual
  2. App production manual(V2)
  3. Page Menu

Swing2App Page – Admin Chat

Last updated 3 years ago

How to use 1: 1 chat with administrators and app members [Admin chat]

The administrator can chat with members who use the app.

Like Kakao Talk or Messenger, you can exchange conversations in real-time, so it can be useful when you need to communicate with specific members.

  • The app administrator can select a member to chat with.

  • App members can also talk to the administrator from the chat room menu applied to the app.

Please check how to use the administrator chat (1:1 chat) through the manual.

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1. Apply admin chat to your app

* You must apply the [Admin Chat] page to the app so both users and administrators can chat.

The admin chat function is provided in the – Swing2App page of the app production page. Please apply for a chat room in the app.

  1. Click on Add a Category. A new item with be added to the menu items.

  2. Change the name of the new item added from in Menu Name option.

  3. Select Swing2App Page from Menu Type.

  4. Click on the Link Wizard icon(pencil icon).

  5. Select Admin Chat

  6. .Click Reflect.

  7. Click Apply.

  8. Click Save.

▶Completed Chat Rooms

You can see the admin chat page (1:1 chat) is applied to the app.

So when the app members contact the administrator, you can enter the menu and start the conversation.

2. App Launch Screen: Chat room screen

When you view the app launch screen, you will receive messages entered by the administrator in the chat room, and the app members can send and receive texts.

How can administrators chat with app members?

Administrators can chat by selecting members from the member inquiry menu provided on the Swing2App web(app operation page).

Check out how the admin chats with app members below.

3. How administrators chat with app members

1) Go to the member inquiry page

Move to the swing2app homepage app operation page → push & membership → member inquiry menu.

2)Choose a member to talk to and chat with

You can check the [Private Conversations], [Public Conversations]** buttons on the Member’s Inquiry page.**

On the member inquiry page, select a member to chat with and then click the corresponding chat button to start chatting.

What is Private and Public Conversation?

The conversation option doesn’t matter to app members. This is the chat option administrators can choose.

▶Private Conversation

Only admins you are chatting with can see it.

Other admins won’t get a chat push.

▶ Public Conversation

If you have multiple administrators, you can use it when you need to share a conversation.

When you chat in a public conversation, the app members will also be able to push the chat to other administrators when they enter the chat message.

Select the member you want to chat with and select the [Private Conversation] button at the top.

​

3) Move chat list page: open chat window

If you choose to chat, you’ll be taken to the chat list page.

The chat window will open.

Administrators can type in the chat room and chat with members.

​

[Chat List Page]

On the chat list page, you can check the chat list of all the members you have chatted with.

So if you need to talk to someone you’ve chatted with before, you can continue chatting again by selecting a member from the chat list page.

*Please refer to the manual on how to use the chat administrator page

★ Wait!!

Administrators can chat on the web (Swing2App homepage) or in the app.

App administrator login allows admins to talk to members in the app.

,*You can also chat with members in the app. Please check it!

4. New alarm push notification – administrators, members

When you chat, app administrators and app members can all receive chat message notification pushes.

*Instructions

  1. 1:1 chat is an administrator chat, chat function between the administrator and the app members. App and swing2app operation page (web) is available. *When using the app: [Settings-App Administrator Menu] After login, select the user you want in [User Management] and chat with. *Please proceed to the homepage as mentioned above.

  2. Chat with the operator menu (1:1 chat) *Maker(V2) → Page menu → Swing2App page, please apply as [admin chat].

  3. You can also use the [Group Chat] to chat with the administrator and several users. Please check the manual below on how to use group chat.

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[View how to use the admin chat page]
[View how to use the Admin App menu]
[How to use the Group Chat Manual]